Workspace administration

Roles and permissions

What owners, admins, members and guests can do, and the rules for changing roles.

The four roles

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The four workspace roles from Owner to Guest, what each adds to the roles below it, and the rules for changing rolesWHAT EACH ROLE ADDSOwnerPlan and billingMake or remove ownersAdminInvite and remove people, change roles,workspace settings, moderation, usageMemberSchedule meetings, chat, add contactsStart meetings and calls when “Anyone can start a meeting” is onGuestJoin meetings and chats they’re invited toRULESYour own roleNobody can change itThe last ownerCan’t leave or be demoted
Each role can do everything the roles below it can.
  • Owner: manages the workspace, its plan and billing, and everything an admin can do. A workspace always has at least one owner.
  • Admin: invites and removes people, sets roles, changes workspace settings, decides moderation reports and sees usage.
  • Member: joins, starts and schedules meetings, makes calls, chats and adds contacts.
  • Guest: joins the meetings and chats they are invited to.

Permissions in detail

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What each role can do
ActionOwnerAdminMemberGuest
Join meetings and chatYesYesYesYes
Start instant meetings and callsYesYesIf allowed¹No
Schedule meetingsYesYesYesNo
Host controls in any meetingYesYesOwn meetingsNo
Invite people to the workspaceYesYesAs guests, if allowed²No
See the invite linkYesYesNoNo
Add contactsYesYesYesNo
Change roles and remove peopleYesYes, except ownersNoNo
Workspace settings, usage, moderationYesYesNoNo
Delete anyone's chat messageYesYesNoNo
Buy or change the planYesView onlyNoNo
Make or remove ownersYesNoNoNo

¹ When Anyone can start a meeting is on (the default). ² When Members can invite guests is on (the default).

Rules for changing roles

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  • Owners and admins change roles from Workspace settings → Members.
  • Only owners can make, change or remove owners.
  • Nobody can change their own role.
  • The last owner can't be demoted, removed or leave: "Make someone else an owner first."
  • Role changes apply at once, including host rights in a call that is in progress.

Hosts in meetings

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In a meeting, the organizer and the workspace's owners and admins are hosts. See Host controls.