How can we help?

Guides for meetings, calls, chat and running your workspace. Search with the box above, or press / anywhere.

Browse by topic

Get started

  • Welcome to CheapMeet

    Video meetings, calls and team chat in your browser, for a fraction of the usual price. Here is how it fits together.

  • Getting started

    Create your account and workspace, invite your team and hold your first meeting in a few minutes.

  • Account and sign-in

    Email sign-in links, Apple, Google, Microsoft and GitHub sign-in, passwords, email verification, your profile and personal settings.

  • Find your way around

    A tour of the app: the navigation, Chat, People, Activity and your account menu.

Meetings and calls

  • Meetings

    Start a meeting now or schedule one, invite people, add an agenda and files, and find your meetings on the calendar.

  • Calendar

    Your meetings, personal events and connected calendars in one place: views, quick create, drag to move, shortcuts, time zones and sharing your availability.

  • Join a meeting

    Open a link or code, check your camera and microphone in the lobby, and what to do if you can't get in.

  • In a call

    The call controls, layouts, raising your hand, reactions, hold, the participants list, chat, materials, pop-out and leaving.

  • Host controls

    Let people in, mute, spotlight and remove people, change who can join, and end the meeting for everyone.

  • Screen share and whiteboard

    Share a screen, window or tab, use laser pointers, and draw together on a whiteboard.

  • Calls

    Ring one person or a group for a voice or video call, answer incoming calls, and what happens when nobody answers.

  • Guests

    People outside your workspace join from a link without an account. How they join, what they can do and how to control it.

  • Troubleshooting

    Fix camera, microphone, sound, connection and browser problems, and how to report a problem.

  • Meeting audio by phone

    Dial into an enabled meeting, use your own phone for audio, invite someone by phone, and manage phone participants.

  • Business Phone calls and settings

    Use an assigned number, forward unanswered calls to a verified phone, and set the main number’s recipients and business hours.

  • Voicemail

    Where phone messages appear, how you hear about them, playing, marking, downloading and deleting them, the main number’s shared inbox, and turning voicemail on or off.

Chat

  • Chat basics

    Direct messages and group chats next to your meetings: the Chat page, starting a conversation, search and Saved.

  • Messages

    Write, reply, react, mention, edit, delete and pin messages, and see who has read them.

  • Files and links

    Attach files and photos, the size and storage limits, blocked file types and how long chat history is kept.

  • Group chats

    Name a group, add and remove people, choose what history they see, mute, hide and leave.

  • Reporting and moderation

    Report a message, how messages are held for review, and how owners and admins decide reports.

  • Notifications and status

    Your presence status, Activity, desktop notifications, chat pop-ups and quiet hours.

Workspace administration

  • Workspaces

    What a workspace is, its web address, belonging to several, and what happens if one is suspended.

  • Members and invitations

    Invite people by email or link, let your company domain join, manage pending invites, change roles and remove people.

  • Roles and permissions

    What owners, admins, members and guests can do, and the rules for changing roles.

  • Workspace settings

    The workspace name, address, allowed domains and meeting defaults, and the other settings tabs.

  • Usage and limits

    The Usage tab: minutes used this month and today, warnings at 80% and 100%, and meeting activity.

  • External access and partner organizations

    Choose partner organizations, agree who can chat and call, answer requests, and check or stop access.

Plans and billing

  • Plans and limits

    What each plan includes, what a minute is, how per-seat minutes are shared, and what happens at each limit.

  • Billing

    Upgrade to a paid plan, choose seats and monthly or annual billing, manage payments, and cancel.

  • Phone pricing preview

    The proposed Business Phone and Meeting Phone Access products, annual discounts, the shared phone balance and prepaid credit.

Reference

  • Keyboard shortcuts

    Every keyboard shortcut in the app, calls, chat, the calendar and the help center, and the actions you can type in search.

  • Limits reference

    Every plan limit and product limit in one place.

  • Glossary

    The words CheapMeet uses, and what they mean.

  • FAQ

    Answers to common questions.